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| HR Service Center Representative I | | Compare |
| Alternate job titles: Entry HR Service Center Representative | HR Shared Services Associate I | Human Resources Service Center Representative I |
| Acts as a point of contact for information requests regarding employee benefit programs and human resources policies. Responds to employee questions and inquiries to improve the overall employee experience. Maintains information... view job details |
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| HR Service Center Manager | | Compare |
| Alternate job titles: HR Shared Services Manager | Human Resources Service Center Manager |
| Manages HR service center operations. Implements policies and procedures for service center representatives that respond to employee inquiries regarding benefit programs, pay, and human resources policies. Monitors daily... view job details |
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| HR Service Center Senior Supervisor | | Compare |
| Alternate job titles: HR Shared Services Senior Supervisor | Human Resources Service Center Senior Supervisor |
| Supervises a team of service center representatives that respond to employee inquiries regarding benefit programs, pay, and human resources policies. Responds to escalated issues and facilitates adequate resolutions. Monitors... view job details |
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| Customer Service Trainer I | | Compare |
| Alternate job titles: Customer Service Representative Coach I | Customer Service Trainer I - Call Center |
| Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details |
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| HR Service Center Representative III | | Compare |
| Alternate job titles: HR Shared Services Associate III | Human Resources Service Center Representative III | Senior HR Service Center Representative |
| Acts as a point of contact for information requests regarding employee benefit programs and human resources policies. Responds to employee questions and inquiries to improve the overall employee experience. Maintains information... view job details |
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| HR Service Center Representative II | | Compare |
| Alternate job titles: HR Shared Services Associate II | Human Resources Service Center Representative II | Intermediate HR Service Center Representative |
| Acts as a point of contact for information requests regarding employee benefit programs and human resources policies. Responds to employee questions and inquiries to improve the overall employee experience. Maintains information... view job details |
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| Customer Service Representative I | | Compare |
| Alternate job titles: Customer Care Representative I | Customer Service and Support Representative I |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a... view job details |
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| Contact Center Representative I - Inbound | | Compare |
| Alternate job titles: Call Center Representative I - Inbound | Inbound Customer Resolution Specialist I | Inbound Customer Support and Service Agent I |
| Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details |
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| Contact Center Scheduler I | | Compare |
| Alternate job titles: Call Center Scheduler I | Contact Center Forecasting and Resourcing Analyst I | Contact Center Metrics Analyst I | Customer Service Center Scheduler I | Workforce Management Analyst I |
| Responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes... view job details |
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| Customer Service Trainer III | | Compare |
| Alternate job titles: Customer Service Representative Coach III | Customer Service Trainer III - Call Center |
| Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details |
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| Customer Service Trainer II | | Compare |
| Alternate job titles: Customer Service Representative Coach II | Customer Service Trainer II - Call Center |
| Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details |
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| Contact Center Representative I - Outbound | | Compare |
| Alternate job titles: Call Center Representative I -Outbound | Sales Representative I - Outbound |
| Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details |
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| Contact Center Representative I | | Compare |
| Alternate job titles: Call Center Sales Representative I | Entry Call Center Inside Sales Representative | Inbound/Outbound Sales Agent I | Telemarketing Representative I |
| Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services... view job details |
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| Contact Center Traffic and Scheduling Manager | | Compare |
| Alternate job titles: Call Center Traffic and Scheduling Manager | Customer Service Center Traffic and Scheduling Manager | Traffic Workforce Manager |
| Manages a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Oversees the configuration of the Automatic Call... view job details |
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| Contact Center Traffic and Scheduling Supervisor | | Compare |
| Alternate job titles: Call Center Traffic and Scheduling Supervisor | Customer Service Center Traffic and Supervisor | Traffic Workforce Supervisor |
| Supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to... view job details |
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