| HR Service Center Representative II |
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| Also referred to as: HR Service Center Representative II, HR Shared Services Associate II, Human Resources Service Center Representative II, Intermediate HR Service Center Representative |
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| Requirements and Responsibilities |
| Acts as a point of contact for information requests regarding employee benefit programs and human resources policies. Responds to employee questions and inquiries to improve the overall employee experience. Maintains information systems, prepares appropriate documentation, and processes necessary paperwork. Deploys resources, documentation, and communications regarding program or policy changes. Maintains expert knowledge of company benefit programs, including life, health, and disability insurance, medical care spending accounts, COBRA, paid time off, and retirement programs. May require an associate degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. |
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| Similar Jobs: HR Service Center Manager, HR Service Center Senior Supervisor, HR Service Center Director, Customer Service Trainer II, HR Service Center Senior Manager, VP of HR Service Center, HR Service Center Representative III, HR Service Center Representative I, Customer Service Representative II |
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| Level of Education: HR Service Center Representative II Salaries with a High School Diploma or Technical Certificate, HR Service Center Representative II Salaries with an Associate's Degree, HR Service Center Representative II Salaries with a Bachelor's Degree, HR Service Center Representative II Salaries with a Master's Degree or MBA, HR Service Center Representative II Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
