| HR Service Center Manager |
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| Also referred to as: HR Service Center Manager, HR Shared Services Manager, Human Resources Service Center Manager |
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| Requirements and Responsibilities |
| Manages HR service center operations. Implements policies and procedures for service center representatives that respond to employee inquiries regarding benefit programs, pay, and human resources policies. Monitors daily operations to ensure efficient service delivery and timely responses. Ensures that the service center is adequately staffed and maintains performance standards while operating within budget. Recommends technologies and tools for automation or employee self-service to improve efficiency and streamline operations. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
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| Similar Jobs: HR Service Center Senior Supervisor, HR Service Center Senior Manager, VP of HR Service Center, HR Service Center Director, Contact Center Traffic and Scheduling Manager, HR Service Center Supervisor, Inbound Contact Center Manager, HR Service Center Representative I, HR Service Center Representative III |
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| Level of Education: HR Service Center Manager Salaries with No Diploma, HR Service Center Manager Salaries with a High School Diploma or Technical Certificate, HR Service Center Manager Salaries with an Associate's Degree, HR Service Center Manager Salaries with a Bachelor's Degree, HR Service Center Manager Salaries with a Master's Degree or MBA, HR Service Center Manager Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
