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HR Service Center Manager | | Compare |
Alternate job titles: HR Shared Services Manager | Human Resources Service Center Manager |
Manages HR service center operations. Implements policies and procedures for service center representatives that respond to employee inquiries regarding benefit programs, pay, and human resources policies. Monitors daily... view job details |
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HR Service Center Senior Supervisor | | Compare |
Alternate job titles: HR Shared Services Senior Supervisor | Human Resources Service Center Senior Supervisor |
Supervises a team of service center representatives that respond to employee inquiries regarding benefit programs, pay, and human resources policies. Responds to escalated issues and facilitates adequate resolutions. Monitors... view job details |
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Contact Center Senior Manager | | Compare |
Alternate job titles: Call Center Operations Senior Manager |
Oversees and manages an organization's contact center operations and implements policies, objectives, and initiatives. Analyzes processes and develops key performance criteria and standards to monitor and manage agents'... view job details |
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HR Operations Senior Manager | | Compare |
Alternate job titles: HR Data Operations Senior Manager | HR Programs Senior Manager |
Manages the deployment and administration of operational processes used to deliver HR programs and projects. Leads the design and documentation of HR programs like compensation, benefits, performance management, or training.... view job details |
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Field Service Senior Manager | | Compare |
Alternate job titles: Field Customer Support Senior Manager | Field Service Engineering Senior Manager | Technical Field Service Senior Manager |
Manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure... view job details |
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Contact Center Traffic and Scheduling Manager | | Compare |
Alternate job titles: Call Center Traffic and Scheduling Manager | Customer Service Center Traffic and Scheduling Manager | Traffic Workforce Manager |
Manages a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Oversees the configuration of the Automatic Call... view job details |
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Customer Service Senior Manager | | Compare |
Alternate job titles: Customer Care Senior Manager | Customer Support Services Senior Manager |
Manages all aspects of an organization's customer service policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Oversees the creation and implementation of efficient and... view job details |
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HR Service Center Representative III | | Compare |
Alternate job titles: HR Shared Services Associate III | Human Resources Service Center Representative III | Senior HR Service Center Representative |
Acts as a point of contact for information requests regarding employee benefit programs and human resources policies. Responds to employee questions and inquiries to improve the overall employee experience. Maintains information... view job details |
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Inbound Contact Center Manager | | Compare |
Alternate job titles: Inbound Call Center Manager | Inbound Customer Support and Service Manager |
Manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Implements sales and product training... view job details |
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Inbound Contact Center Senior Supervisor | | Compare |
Alternate job titles: Inbound Call Center Supervisor, Sr. | Inbound Customer Support and Service Supervisor, Sr. |
Supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Responds to escalated calls with remedies or solutions.... view job details |
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HR Service Center Representative I | | Compare |
Alternate job titles: Entry HR Service Center Representative | HR Shared Services Associate I | Human Resources Service Center Representative I |
Acts as a point of contact for information requests regarding employee benefit programs and human resources policies. Responds to employee questions and inquiries to improve the overall employee experience. Maintains information... view job details |
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HR Service Center Representative II | | Compare |
Alternate job titles: HR Shared Services Associate II | Human Resources Service Center Representative II | Intermediate HR Service Center Representative |
Acts as a point of contact for information requests regarding employee benefit programs and human resources policies. Responds to employee questions and inquiries to improve the overall employee experience. Maintains information... view job details |
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HR Business Partners Senior Manager | | Compare |
Alternate job titles: HRBP Senior Manager | Human Resources Business Partners Senior Manager | People Operations Business Partner Senior Manager | POBP Senior Manager |
Leads and manages a team of HR Business Partners. Oversees and monitors the HR consultation and support provided to designated business units. Uses working knowledge of the role and the business to support, guide, and... view job details |
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Contact Center Manager | | Compare |
Alternate job titles: Call Center Operations Manager |
Oversees and manages an organization's contact center daily operations and implements policies, objectives, and initiatives. Analyzes processes and develops key performance criteria and standards to monitor and manage agents'... view job details |
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HR Operations Manager | | Compare |
Alternate job titles: HR Data Operations Manager | HR Programs Manager |
Manages the deployment and administration of operational processes used to deliver HR programs and projects. Leads the design and documentation of HR programs like compensation, benefits, performance management, or training.... view job details |
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