| Contact Center Representative I - Outbound |
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| Also referred to as: Contact Center Representative I - Outbound, Call Center Representative I - Outbound, Entry Level Call Center Representative - Outbound |
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| Requirements and Responsibilities |
| Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. |
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| Similar Jobs: Contact Center Representative I - Outbound, Outbound Contact Center Supervisor, Contact Center Scheduler I, Contact Center Representative III - Outbound, Contact Center Representative II - Outbound, Contact Center Traffic and Scheduling Supervisor, Contact Center Traffic and Scheduling Manager, Contact Center Traffic and Scheduling Analyst II, Contact Center Traffic and Scheduling Analyst III, Contact Center Senior Manager |
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| Level of Education: Contact Center Representative I - Outbound Salaries with a High School Diploma or Technical Certificate, Contact Center Representative I - Outbound Salaries with an Associate's Degree, Contact Center Representative I - Outbound Salaries with a Bachelor's Degree, Contact Center Representative I - Outbound Salaries with a Master's Degree or MBA, Contact Center Representative I - Outbound Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
