 |
| |
| |
|
| |
| Customer Success Associate II | | Compare |
| Alternate job titles: Customer Onboarding Specialist II | Customer Success Advisor II |
| Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all... view job details |
|
| |
|
| |
| Customer Success Associate III | | Compare |
| Alternate job titles: Customer Onboarding Specialist III | Customer Success Advisor III |
| Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all... view job details |
|
| |
|
| |
| Customer Success Manager | | Compare |
| Alternate job titles: Customer Success/Onboarding Manager |
| Directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the... view job details |
|
| |
|
| |
| |
|
| |
| Customer Service Representative IV | | Compare |
| Alternate job titles: Customer Care Representative IV | Customer Service and Support Representative IV |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details |
|
| |
|
| |
| Technical Customer Support Specialist IV | | Compare |
| Alternate job titles: Technical Client Support Specialist IV |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
|
| |
|
| |
| Customer Experience Analyst | | Compare |
| Alternate job titles: Customer Experience Associate |
| Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Researches best practices to develop metrics and methods to... view job details |
|
| |
|
| |
| Customer Insights Analyst IV | | Compare |
| Alternate job titles: Consumer Insights Analyst IV |
| Analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to... view job details |
|
| |
|
| |
| Top Customer Service Executive | | Compare |
| Alternate job titles: Chief Customer Officer | Chief Customer Service and Success Executive | Customer Care Executive | Vice President of Customer Experience | Vice President of Customer Service and Support |
| Plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Provides leadership to establish direction and initiatives for service... view job details |
|
| |
|
| |
| Business Development Associate IV | | Compare |
| Alternate job titles: BDR IV | Business Development Representative IV | Business Prospector IV |
| Identifies and nurtures strategic relationships with partners or potential customers. Assists in the development of a strong pipeline of new business opportunities through direct or indirect customer contact and prospecting.... view job details |
|
| |
|
| |
| Customer Experience Coordinator | | Compare |
| Alternate job titles: Customer Experience Support Assistant |
| Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Assists with research, collection, database administration, and... view job details |
|
| |
|
| |
| Customer Service Representative III | | Compare |
| Alternate job titles: Customer Care Representative III | Customer Service and Support Representative III |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details |
|
| |
|
| |
| Customer Experience Manager | | Compare |
| Alternate job titles: Customer Experience Strategy Manager |
| Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and... view job details |
|
| |
|
| |
| Technical Customer Support Representative III | | Compare |
| Alternate job titles: Technical Client Support Representative III | Technical Customer Support Representative - Tier 3 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
|
| |
|
| |
| Customer Service Supervisor | | Compare |
| Alternate job titles: Customer Care Supervisor | Customer Service and Support Supervisor |
| Supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains and... view job details |
|
| |
|
| |
| Customer Service Director | | Compare |
| Alternate job titles: Customer Care Director | Customer Support Services Director |
| Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Establishes... view job details |
|
| |
|
| |
| |
| |
