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| Customer Service Supervisor | | Compare |
| Alternate job titles: Customer Service Supervisor |
| Supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains and... view job details |
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| Customer Service Senior Manager | | Compare |
| Alternate job titles: Customer Service Senior Manager |
| Manages all aspects of an organization's customer service policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Oversees the creation and implementation of efficient and... view job details |
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| Customer Service Representative IV | | Compare |
| Alternate job titles: Customer Service Representative IV |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details |
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| Customer Service Manager | | Compare |
| Alternate job titles: Customer Service Manager |
| Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and... view job details |
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| Customer Service Trainer I | | Compare |
| Alternate job titles: Customer Service Trainer I |
| Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details |
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| Customer Service Trainer III | | Compare |
| Alternate job titles: Customer Service Trainer III |
| Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details |
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| Customer Service Representative III | | Compare |
| Alternate job titles: Senior Customer Service Representative |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details |
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| Customer Service Director | | Compare |
| Alternate job titles: Director of Customer Service |
| Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Establishes... view job details |
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| Customer Service Representative I | | Compare |
| Alternate job titles: Entry Level Customer Service Representative |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a... view job details |
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| Customer Service Representative II | | Compare |
| Alternate job titles: Intermediate Level Customer Service Representative |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to... view job details |
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| Technical Customer Support Supervisor | | Compare |
| Alternate job titles: Technical Customer Support Supervisor |
| Supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains staff in products,... view job details |
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| Customer Service Team Leader | | Compare |
| Alternate job titles: Customer Care Team Leader | Non-Technical Customer Service Team Leader | Customer Service and Support Team Leader |
| Leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors the... view job details |
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| Customer Service Trainer II | | Compare |
| Alternate job titles: Customer Service Trainer | Trainer - Customer Service |
| Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details |
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| Top Customer Service Executive | | Compare |
| Alternate job titles: Chief Customer Service Officer | Chief Customer Service Executive | Vice President of Customer Service | VP, Customer Service |
| Plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Provides leadership to establish direction and initiatives for service... view job details |
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| Retail Store Customer Service Representative | | Compare |
| Alternate job titles: Retail Store Customer Service Representative |
| Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Typically requires a high school diploma. Typically reports to a supervisor. Works... view job details |
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