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| Customer Service Senior Manager | | Compare |
| Alternate job titles: Customer Service Senior Manager |
| Manages all aspects of an organization's customer service policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Oversees the creation and implementation of efficient and... view job details |
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| Customer Service Manager | | Compare |
| Alternate job titles: Customer Service Manager |
| Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and... view job details |
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| Customer Service Trainer I | | Compare |
| Alternate job titles: Customer Service Trainer I |
| Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details |
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| Customer Service Trainer III | | Compare |
| Alternate job titles: Customer Service Trainer III |
| Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details |
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| Customer Service Trainer II | | Compare |
| Alternate job titles: Customer Service Trainer | Trainer - Customer Service |
| Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details |
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| Sales Training Manager | | Compare |
| Alternate job titles: Sales Training Manager |
| Manages a team of trainers that create and deliver sales training programs that support an effective and motivated sales force. Partners with senior sales managers to assess training needs and develop programs focused on... view job details |
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| Customer Service Supervisor | | Compare |
| Alternate job titles: Customer Service Supervisor |
| Supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains and... view job details |
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| Training Manager | | Compare |
| Alternate job titles: Training Manager |
| Designs, plans, and implements training programs, policies, and procedures. Collaborates with functional teams to assess ongoing and future training and development needs and the effectiveness of established programs. Researches... view job details |
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| Customer Service Director | | Compare |
| Alternate job titles: Director of Customer Service |
| Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Establishes... view job details |
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| Customer Service Representative IV | | Compare |
| Alternate job titles: Customer Service Representative IV |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details |
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| Training Senior Manager | | Compare |
| Alternate job titles: Training Senior Manager |
| Designs, plans, and implements training programs, policies, and procedures. Collaborates with functional teams to assess ongoing and future training and development needs and the effectiveness of established programs. Researches... view job details |
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| Sales Training Senior Manager | | Compare |
| Alternate job titles: Sales Training Director | Director of Sales Training |
| Oversees an organization's sales training programs to support an effective and motivated sales force. Conducts initial needs analysis to determine knowledge gaps and training needs. Focuses on delivery and materials that provide... view job details |
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| Customer Success Manager | | Compare |
| Alternate job titles: Customer Success Manager |
| Directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the... view job details |
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| Customer Service Representative III | | Compare |
| Alternate job titles: Senior Customer Service Representative |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details |
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| Technical Training Manager | | Compare |
| Alternate job titles: Manager of Technical Training | Tech Training Manager |
| Leads the design and delivery of technical training programs. Determines training objectives by conducting analysis of overall needs and specific skill or knowledge gaps. Manages the development of training programs and materials... view job details |
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