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| Technical Customer Support Manager | | Compare |
| Alternate job titles: Technical Client Service Manager |
| Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details |
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| Technical Customer Support Team Leader | | Compare |
| Alternate job titles: Technical Client Support Team Leader |
| Leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Possesses broad knowledge of the... view job details |
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| Technical Customer Support Representative II | | Compare |
| Alternate job titles: Technical Client Support Representative II | Technical Customer Support Representative - Tier 2 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Technical Customer Support Representative III | | Compare |
| Alternate job titles: Technical Client Support Representative III | Technical Customer Support Representative - Tier 3 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Technical Customer Support Representative I | | Compare |
| Alternate job titles: Technical Client Support Representative I | Technical Customer Support Representative - Tier 1 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Technical Customer Support Supervisor | | Compare |
| Alternate job titles: Technical Client Service Supervisor |
| Supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains staff in products,... view job details |
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| Technical Customer Support Specialist I | | Compare |
| Alternate job titles: Technical Client Support Specialist I |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist II | | Compare |
| Alternate job titles: Technical Client Support Specialist II |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist IV | | Compare |
| Alternate job titles: Technical Client Support Specialist IV |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist III | | Compare |
| Alternate job titles: Technical Client Support Specialist III |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Support Engineering Manager | | Compare |
| Alternate job titles: Technical Solutions Support Engineering Manager |
| Manages technical support to troubleshoot issues and engineer solutions for an organization's products or systems. Develops processes to gather technical requirements, identify and isolate issues, and deliver technical solutions.... view job details |
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| Customer Service Senior Manager | | Compare |
| Alternate job titles: Customer Care Senior Manager | Customer Support Services Senior Manager |
| Manages all aspects of an organization's customer service policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Oversees the creation and implementation of efficient and... view job details |
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| Customer Service Manager | | Compare |
| Alternate job titles: Customer Care Manager | Customer Support Services Manager |
| Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and... view job details |
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| Technical Solution Consulting Manager | | Compare |
| Alternate job titles: Technical Product Solutions Engineering Manager | Technical Solutions Sales Support Engineering Manager |
| Manages all solutions support activities, including the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Oversees sales demo preparation and delivery and facilitates... view job details |
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| Technical Sales Support Specialist I | | Compare |
| Alternate job titles: Entry Technical Sales Support | Technical Sales Advisor I |
| Provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Provides... view job details |
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