 |
| |
| |
|
| |
| Help Desk Support Specialist II | | Compare |
| Alternate job titles: Help Desk Technician II | Help Desk Tier 2 Specialist | Help Desk User Support II |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
|
| |
|
| |
| Help Desk Support Specialist III | | Compare |
| Alternate job titles: Help Desk Senior Technician | Help Desk Technician III | Help Desk Tier 3 Specialist | Help Desk User Support III |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
|
| |
|
| |
| Help Desk Support Specialist I | | Compare |
| Alternate job titles: Help Desk Technician | Help Desk Technician I | Help Desk Tier 1 Specialist | Help Desk User Support I |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
|
| |
|
| |
| |
|
| |
| Help Desk Supervisor | | Compare |
| Alternate job titles: IT Help Desk Supervisor | IT Service Desk Supervisor | IT Support Desk Supervisor | User Support Help Desk Supervisor |
| Supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Trains the team on the help... view job details |
|
| |
|
| |
| Help Desk Manager | | Compare |
| Alternate job titles: IT Help Desk Manager | IT Service Desk Manager | IT Support Desk Manager | User Support Help Desk Manager |
| Manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or... view job details |
|
| |
|
| |
| Help Desk Senior Manager | | Compare |
| Alternate job titles: IT Help Desk Senior Manager | IT Service Desk Senior Manager | IT Support Desk Senior Manager | User Support Help Desk Senior Manager |
| Manages all aspects and operations of an organization's technical help desk. Provides mentoring and leadership to the team. Assists in the development of processes and procedures to achieve service level requirements and... view job details |
|
| |
|
| |
| Systems Support Assistant | | Compare |
| Alternate job titles: General Systems Support Assistant |
| Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software. May require an associate degree or... view job details |
|
| |
|
| |
| Systems Support Assistant, Sr. | | Compare |
| Alternate job titles: General Systems Support Senior Assistant |
| Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software. May require an associate degree or... view job details |
|
| |
|
| |
| Technical Customer Support Representative I | | Compare |
| Alternate job titles: Technical Client Support Representative I | Technical Customer Support Representative - Tier 1 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
|
| |
|
| |
| Technical Customer Support Representative II | | Compare |
| Alternate job titles: Technical Client Support Representative II | Technical Customer Support Representative - Tier 2 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
|
| |
|
| |
| Technical Customer Support Representative III | | Compare |
| Alternate job titles: Technical Client Support Representative III | Technical Customer Support Representative - Tier 3 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
|
| |
|
| |
| CAD Support Technician II | | Compare |
| Alternate job titles: Computer Aided Design Technician II |
| Provides computer-aided design (CAD) support. Creates preliminary drafting files from notes or sketches, assists engineers and designers with the completion of drawings, and executes basic CAD file modification. Communicates with... view job details |
|
| |
|
| |
| CAD Support Technician I | | Compare |
| Alternate job titles: Computer Aided Design Technician I |
| Provides computer-aided design (CAD) support. Creates preliminary drafting files from notes or sketches, assists engineers and designers with the completion of drawings, and executes basic CAD file modification. Communicates with... view job details |
|
| |
|
| |
| Sales Support Supervisor | | Compare |
| Alternate job titles: Sales Support Operations Supervisor | Sales Support Services Supervisor |
| Supervises the daily operations of the sales support function. Trains and coaches the sales support team. Oversees the resource allocation and workflow of support activities such as order processing, RFP response, data... view job details |
|
| |
|
| |
| PC Support Manager | | Compare |
| Alternate job titles: Desktop Support Manager | PC Support Services Manager |
| Manages a team that provides personal computer deployment and support, including setup, installation, repairs, upgrades, migrations, and troubleshooting. Maintains the necessary hardware and software inventory and oversees the... view job details |
|
| |
|
| |
| |
| |
