Sales Support Supervisor
Also referred to as: Sales Support Supervisor, Sales Support Operations Supervisor, Sales Support Services Supervisor
Requirements and Responsibilities
Supervises the daily operations of the sales support function. Trains and coaches the sales support team. Oversees the resource allocation and workflow of support activities such as order processing, RFP response, data collection, and the preparation of reports to support sales teams. Coordinates and supports promotional events to increase sales volume. Resolves escalated customer requests or complaints. May coordinate the processing of sales incentive or commission programs. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
Similar Jobs:  Sales Support Director, Sales Support Representative I, Sales Support Representative II, Sales Support Representative IV, Sales Support Representative III, Technical Sales Support Specialist I, Technical Sales Support Specialist III, Sales Support Manager, Technical Sales Support Specialist II
Level of Education:  Sales Support Supervisor Salaries with No Diploma, Sales Support Supervisor Salaries with a High School Diploma or Technical Certificate, Sales Support Supervisor Salaries with an Associate's Degree, Sales Support Supervisor Salaries with a Bachelor's Degree, Sales Support Supervisor Salaries with a Master's Degree or MBA, Sales Support Supervisor Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation