Sales Support Manager
Also referred to as: Sales Support Manager, Manager of Sales Support, Sales Support Operations Manager, Sales Support Services Manager
Requirements and Responsibilities
Manages the daily operations of the sales support function. Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams. Identifies and resolves operational issues. Implements promotional events to increase sales volume. May resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs. Requires a bachelor's degree or equivalent. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Similar Jobs:  Systems Consultant/Engineering Manager, Sales Support Director, Sales Support Supervisor, Technical Sales Support Specialist I, Sales Support Representative I, Sales Support Representative III, Sales Support Representative IV, Sales Support Representative II, Technical Sales Support Specialist III
Level of Education:  Sales Support Manager Salaries with a Bachelor's Degree, Sales Support Manager Salaries with a Master's Degree or MBA, Sales Support Manager Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation