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| Help Desk Support Specialist I | | Compare |
| Alternate job titles: Help Desk Technician | Help Desk Technician I | Help Desk Tier 1 Specialist | Help Desk User Support I |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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| Help Desk Support Specialist II | | Compare |
| Alternate job titles: Help Desk Technician II | Help Desk Tier 2 Specialist | Help Desk User Support II |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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| Help Desk Supervisor | | Compare |
| Alternate job titles: IT Help Desk Supervisor | IT Service Desk Supervisor | IT Support Desk Supervisor | User Support Help Desk Supervisor |
| Supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Trains the team on the help... view job details |
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| Help Desk Support Specialist III | | Compare |
| Alternate job titles: Help Desk Senior Technician | Help Desk Technician III | Help Desk Tier 3 Specialist | Help Desk User Support III |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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| Help Desk Manager | | Compare |
| Alternate job titles: IT Help Desk Manager | IT Service Desk Manager | IT Support Desk Manager | User Support Help Desk Manager |
| Manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or... view job details |
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| Help Desk Senior Manager | | Compare |
| Alternate job titles: IT Help Desk Senior Manager | IT Service Desk Senior Manager | IT Support Desk Senior Manager | User Support Help Desk Senior Manager |
| Manages all aspects and operations of an organization's technical help desk. Provides mentoring and leadership to the team. Assists in the development of processes and procedures to achieve service level requirements and... view job details |
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| Technical Customer Support Specialist I | | Compare |
| Alternate job titles: Technical Client Support Specialist I |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist IV | | Compare |
| Alternate job titles: Technical Client Support Specialist IV |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Representative I | | Compare |
| Alternate job titles: Technical Client Support Representative I | Technical Customer Support Representative - Tier 1 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Technical Customer Support Specialist III | | Compare |
| Alternate job titles: Technical Client Support Specialist III |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Support Engineer I | | Compare |
| Alternate job titles: Technical Solutions Support Engineer I |
| Provides technical support to troubleshoot issues and engineer solutions for an organization's products or systems. Communicates with system users and stakeholders to define and isolate the issue and deliver technical solutions.... view job details |
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| CAD Support Technician I | | Compare |
| Alternate job titles: Computer Aided Design Technician I |
| Provides computer-aided design (CAD) support. Creates preliminary drafting files from notes or sketches, assists engineers and designers with the completion of drawings, and executes basic CAD file modification. Communicates with... view job details |
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| Sales Support Representative I | | Compare |
| Alternate job titles: Sales Administration & Support Analyst I | Sales Order Support Specialist I | Sales Support Services Specialist I |
| Provides administrative and logistical support to the sales team. Duties may include order processing/entry, record keeping, response to customer inquiries and RFP. Generates reports on sales targets, activity, and other related... view job details |
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| Technical Sales Support Specialist I | | Compare |
| Alternate job titles: Entry Technical Sales Support | Technical Sales Advisor I |
| Provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Provides... view job details |
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| Technical Customer Support Specialist II | | Compare |
| Alternate job titles: Technical Client Support Specialist II |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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