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| Chat Support Representative I | | Compare |
| Alternate job titles: Customer Service Specialist - E-commerce |
| Responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions,... view job details |
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| Technical Customer Support Manager | | Compare |
| Alternate job titles: Technical Client Service Manager |
| Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details |
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| PC Support Manager | | Compare |
| Alternate job titles: Desktop Support Manager | PC Support Services Manager |
| Manages a team that provides personal computer deployment and support, including setup, installation, repairs, upgrades, migrations, and troubleshooting. Maintains the necessary hardware and software inventory and oversees the... view job details |
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| Sales Support Manager | | Compare |
| Alternate job titles: Manager of Sales Support | Sales Support Operations Manager | Sales Support Services Manager |
| Manages the daily operations of the sales support function. Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to... view job details |
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| Technical Customer Support Representative I | | Compare |
| Alternate job titles: Technical Client Support Representative I | Technical Customer Support Representative - Tier 1 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Technical Customer Support Representative II | | Compare |
| Alternate job titles: Technical Client Support Representative II | Technical Customer Support Representative - Tier 2 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Technical Customer Support Representative III | | Compare |
| Alternate job titles: Technical Client Support Representative III | Technical Customer Support Representative - Tier 3 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Technical Support Manager | | Compare |
| Alternate job titles: Technical Support Services Operations Manager |
| Manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Ensures that... view job details |
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| Technical Customer Support Specialist I | | Compare |
| Alternate job titles: Technical Client Support Specialist I |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist II | | Compare |
| Alternate job titles: Technical Client Support Specialist II |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist III | | Compare |
| Alternate job titles: Technical Client Support Specialist III |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist IV | | Compare |
| Alternate job titles: Technical Client Support Specialist IV |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Supervisor | | Compare |
| Alternate job titles: Technical Client Service Supervisor |
| Supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains staff in products,... view job details |
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| Office Manager, Senior | | Compare |
| Alternate job titles: Office Operations Senior Manager |
| Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Develops and implements procedures and policies for all administrative activities. Typically manages... view job details |
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| IT Project Management and Delivery Manager | | Compare |
| Alternate job titles: Technology Project Management Manager |
| Manages a team of technical project managers and support staff responsible for the delivery of IT projects. Establishes project management and quality standards and methods that ensure on-time and in-scope delivery. Oversees the... view job details |
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