Account Management Manager, Sr.
Also referred to as: Account Management Manager, Sr., Account Relationship Senior Manager, Client Relationship Senior Manager
Requirements and Responsibilities
Directs and oversees the account management function. Implements short- and long-term strategies for building client relationships, generating new business, and driving revenue growth. Develops and sets team objectives and targets. Establishes data collection and monitoring processes that reflect the status and health of accounts. Facilitates targeted action plans to resolve issues and maintain client satisfaction. Leads interactions with the most strategic accounts. Collaborates with cross-functional teams to suggest product or service improvements responsive to client feedback and industry trends. Typically requires a bachelor's degree or equivalent. Typically reports to senior management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
Similar Jobs:  Account Management Manager, Account Management Director, Program Management Office Manager, Sr., Top Account Management Executive, Account Manager I, Account Manager IV, Account Manager II, Account Manager III, IT Project Management and Delivery Manager
Level of Education:  Account Management Manager, Sr. Salaries with a Bachelor's Degree, Account Management Manager, Sr. Salaries with a Master's Degree or MBA, Account Management Manager, Sr. Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation