| Account Manager II |
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| Also referred to as: Account Manager II, Customer Success Manager Sr., Customer Success Manager Senior, Account Representative, Sr., Senior Account Representative, Account Representative, Sr |
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| Requirements and Responsibilities |
| Develops relationships with mid-sized clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. |
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| Similar Jobs: Account Management Manager, Account Management Manager, Sr., Account Manager III, Account Manager IV, Account Manager V, Account Manager I, Account Management Supervisor, Account Management Director, VP of Account Management |
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| Level of Education: Account Manager II Salaries with a High School Diploma or Technical Certificate, Account Manager II Salaries with an Associate's Degree, Account Manager II Salaries with a Bachelor's Degree, Account Manager II Salaries with a Master's Degree or MBA, Account Manager II Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
