| Account Manager I |
 |
| Also referred to as: Account Manager I, Customer Success Manager, Account Representative |
|
| Requirements and Responsibilities |
| Develops relationships with smaller to mid-sized clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. May support higher-level account managers working with larger accounts. Typically requires a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience. |
| |
|
| |
| Similar Jobs: Account Management Manager, Account Management Manager, Sr., Account Manager III, Account Manager V, Account Manager IV, Account Manager II, Account Management Supervisor, Account Management Director, VP of Account Management |
|
| Level of Education: Account Manager I Salaries with No Diploma, Account Manager I Salaries with a High School Diploma or Technical Certificate, Account Manager I Salaries with an Associate's Degree, Account Manager I Salaries with a Bachelor's Degree, Account Manager I Salaries with a Master's Degree or MBA, Account Manager I Salaries with a JD, MD, PhD or Equivalent |
|
|
| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
