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Customer Insights Director Compare
Alternate job titles: Consumer Insights Director | Director of Consumer Insights
Develops and directs customer/consumer insights strategic projects to collect, study and utilize data reflecting customer behaviors, sentiments, trends, and preferences to support product development decisions and shape marketing... view job details
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Customer Insights Supervisor Compare
Alternate job titles: Consumer Insights Supervisor
Supervises customer market research projects and data analysis. Monitors projects and initial results analysis to provide insights. Ensures the quality and accuracy of studies, surveys, and other research. Utilizes a variety of... view job details
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Customer Insights Manager Compare
Alternate job titles: Consumer Insights Manager
Manages customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support... view job details
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Customer Insights Analyst III Compare
Alternate job titles: Consumer Insights Analyst III
Analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to... view job details
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Customer Insights Analyst II Compare
Alternate job titles: Consumer Insights Analyst II
Analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to... view job details
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Customer Insights Analyst IV Compare
Alternate job titles: Consumer Insights Analyst IV
Analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to... view job details
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Customer Insights Senior Manager Compare
Alternate job titles: Consumer Insights Senior Manager
Leads customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support... view job details
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Customer Service Director Compare
Alternate job titles: Customer Care Director | Customer Support Services Director
Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Establishes... view job details
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Customer Experience Analyst Compare
Alternate job titles: Customer Experience Associate
Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Researches best practices to develop metrics and methods to... view job details
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Customer Success Manager Compare
Alternate job titles: Customer Success/Onboarding Manager
Directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the... view job details
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Customer Experience Manager Compare
Alternate job titles: Customer Experience Strategy Manager
Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and... view job details
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Customer Service Manager Compare
Alternate job titles: Customer Care Manager | Customer Support Services Manager
Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and... view job details
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Customer Experience Senior Manager Compare
Alternate job titles: Customer Experience Senior Strategy Manager
Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and... view job details
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Technical Customer Support Manager Compare
Alternate job titles: Technical Client Service Manager
Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details
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Customer Retention Representative III Compare
Alternate job titles: At Risk Customer Support Representative III | Customer Service/Retention Representative, Senior
Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves.... view job details
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