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Customer Service Representative I Compare
Alternate job titles: Customer Care Representative I | Customer Service and Support Representative I | Non-Technical Customer Service Specialist - Entry
Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a customer's... view job details
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Customer Service Representative III Compare
Alternate job titles: Customer Care Representative III | Customer Service and Support Representative III | Non-Technical Customer Service Specialist - Senior
Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested... view job details
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Customer Service Representative II Compare
Alternate job titles: Customer Care Representative II | Customer Service and Support Representative II | Non-Technical Customer Service Specialist - Intermediate
Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the... view job details
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Customer Service Manager Compare
Alternate job titles: Customer Care Manager | Customer Support Services Manager
Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer... view job details
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Customer Service Supervisor Compare
Alternate job titles: Customer Care Supervisor | Customer Service and Support Supervisor | Non-Technical Customer Service Supervisor
Supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Trains and... view job details
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Customer Service Director Compare
Alternate job titles: Customer Care Director | Customer Support Services Director
Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Establishes policies and procedures that... view job details
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Retail Store Customer Service Representative Compare
Alternate job titles: Retail Customer Experience Representative | Retail Customer Satisfaction Representative
Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Typically requires a high school diploma. Typically reports to a supervisor. Works... view job details
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Customer Service Trainer Compare
Alternate job titles: Customer Service and Support Trainer | Customer Service Representative Coach | Customer Service Trainer, Call Center
Designs and delivers training programs for customer service staff. Provides updates and details on new products. Instructs and informs staff about system use and policies/process. Develops team skills in areas of customer... view job details
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Contact Center Representative I - Inbound Compare
Alternate job titles: Call Center Representative I - Inbound | Inbound Customer Resolution Specialist I | Inbound Customer Support Representative I
Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the... view job details
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Top Customer Service Executive Compare
Alternate job titles: Chief Customer Officer | Chief Customer Service and Success Executive | Customer Care Executive | Vice President of Customer Experience | Vice President of Customer Service and Support
Plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Requires a bachelor's degree. Typically reports to a top management.... view job details
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Technical Support Representative I Compare
Alternate job titles: Technical Support Specialist, Entry | Technical Support- Tier 1
Provides basic technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational... view job details
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Inbound Contact Center Supervisor I Compare
Alternate job titles: Inbound Call Center Supervisor I | Inbound Customer Support and Service Supervisor I
Supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Ensures quotas for service volume and timeliness are... view job details
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Contact Center Representative III - Inbound Compare
Alternate job titles: Call Center Representative III - Inbound | Inbound Customer Resolution Specialist III | Inbound Customer Support and Service Representative III
Answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as... view job details
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Contact Center Representative II - Inbound Compare
Alternate job titles: Call Center Representative II - Inbound | Inbound Customer Resolution Specialist II | Inbound Customer Support and Service Representative II
Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and... view job details
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Contact Center Representative IV - Inbound Compare
Alternate job titles: Call Center Representative IV - Inbound | Inbound Customer Resolution Specialist IV | Inbound Customer Support and Service Representative IV
Answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as... view job details
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