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Customer Service Supervisor Compare
Alternate job titles: Customer Care Supervisor | Customer Service and Support Supervisor
Supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains and... view job details
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Technical Customer Support Supervisor Compare
Alternate job titles: Technical Client Service Supervisor
Supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains staff in products,... view job details
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Customer Service Senior Manager Compare
Alternate job titles: Customer Care Senior Manager | Customer Support Services Senior Manager
Manages all aspects of an organization's customer service policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Oversees the creation and implementation of efficient and... view job details
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Customer Service Manager Compare
Alternate job titles: Customer Care Manager | Customer Support Services Manager
Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and... view job details
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Customer Service Representative IV Compare
Alternate job titles: Customer Care Representative IV | Customer Service and Support Representative IV
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details
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Customer Service Representative I Compare
Alternate job titles: Customer Care Representative I | Customer Service and Support Representative I
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a... view job details
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Customer Service Representative II Compare
Alternate job titles: Customer Care Representative II | Customer Service and Support Representative II
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to... view job details
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Customer Service Team Leader Compare
Alternate job titles: Customer Care Team Leader | Customer Service and Support Team Leader
Leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors the... view job details
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Customer Service Representative III Compare
Alternate job titles: Customer Care Representative III | Customer Service and Support Representative III
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details
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Customer Service Director Compare
Alternate job titles: Customer Care Director | Customer Support Services Director
Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Establishes... view job details
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Customer Service Trainer II Compare
Alternate job titles: Customer Service Representative Coach II | Customer Service Trainer II - Call Center
Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details
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Customer Service Trainer I Compare
Alternate job titles: Customer Service Representative Coach I | Customer Service Trainer I - Call Center
Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details
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Customer Service Trainer III Compare
Alternate job titles: Customer Service Representative Coach III | Customer Service Trainer III - Call Center
Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details
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Top Customer Service Executive Compare
Alternate job titles: Chief Customer Officer | Chief Customer Service and Success Executive | Customer Care Executive | Vice President of Customer Experience | Vice President of Customer Service and Support
Plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Provides leadership to establish direction and initiatives for service... view job details
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Field Service Supervisor Compare
Alternate job titles: Field Customer Support Supervisor | Field Service Engineering Supervisor | Technical Field Service Supervisor
Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function... view job details
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