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| Customer Insights Director | | Compare |
| Alternate job titles: Director of Consumer Insights |
| Develops and directs customer/consumer insights strategic projects to collect, study and utilize data reflecting customer behaviors, sentiments, trends, and preferences to support product development decisions and shape marketing... view job details |
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| Customer Insights Analyst IV | | Compare |
| Alternate job titles: Customer Insights Analyst IV |
| Analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to... view job details |
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| Customer Insights Analyst III | | Compare |
| Alternate job titles: Customer Insights Analyst III |
| Analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to... view job details |
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| Customer Insights Supervisor | | Compare |
| Alternate job titles: Customer Insights Supervisor |
| Supervises customer market research projects and data analysis. Monitors projects and initial results analysis to provide insights. Ensures the quality and accuracy of studies, surveys, and other research. Utilizes a variety of... view job details |
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| Customer Insights Senior Manager | | Compare |
| Alternate job titles: Customer Insights Senior Manager |
| Leads customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support... view job details |
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| Customer Insights Manager | | Compare |
| Alternate job titles: Consumer Insights Manager |
| Manages customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support... view job details |
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| Customer Insights Analyst II | | Compare |
| Alternate job titles: Consumer Insights Analyst |
| Analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to... view job details |
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| Customer Service Director | | Compare |
| Alternate job titles: Director of Customer Service |
| Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Establishes... view job details |
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| Customer Success Manager | | Compare |
| Alternate job titles: Customer Success Manager |
| Directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the... view job details |
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| Customer Experience Analyst | | Compare |
| Alternate job titles: Customer Experience Analyst |
| Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Researches best practices to develop metrics and methods to... view job details |
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| Technical Customer Support Manager | | Compare |
| Alternate job titles: Technical Customer Support Manager |
| Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details |
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| Customer Experience Manager | | Compare |
| Alternate job titles: Customer Experience Manager |
| Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and... view job details |
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| Customer Experience Senior Manager | | Compare |
| Alternate job titles: Customer Experience Senior Manager |
| Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and... view job details |
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| Customer Service Senior Manager | | Compare |
| Alternate job titles: Customer Service Senior Manager |
| Manages all aspects of an organization's customer service policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Oversees the creation and implementation of efficient and... view job details |
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| Customer Service Manager | | Compare |
| Alternate job titles: Customer Service Manager |
| Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and... view job details |
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