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| Customer Success Manager | | Compare |
| Alternate job titles: Customer Success Manager |
| Directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the... view job details |
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| Customer Success Associate III | | Compare |
| Alternate job titles: Customer Success Associate III |
| Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all... view job details |
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| Customer Success Associate II | | Compare |
| Alternate job titles: Customer Success Associate II |
| Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all... view job details |
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| Customer Experience Analyst | | Compare |
| Alternate job titles: Customer Experience Analyst |
| Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Researches best practices to develop metrics and methods to... view job details |
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| Technical Customer Support Specialist III | | Compare |
| Alternate job titles: Technical Customer Support Specialist III |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist IV | | Compare |
| Alternate job titles: Technical Customer Support Specialist IV |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist I | | Compare |
| Alternate job titles: Technical Customer Support Specialist I |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist II | | Compare |
| Alternate job titles: Technical Customer Support Specialist II |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Customer Service Supervisor | | Compare |
| Alternate job titles: Customer Service Supervisor |
| Supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains and... view job details |
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| Technical Customer Support Manager | | Compare |
| Alternate job titles: Technical Customer Support Manager |
| Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details |
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| Customer Experience Senior Manager | | Compare |
| Alternate job titles: Customer Experience Senior Manager |
| Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and... view job details |
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| Customer Experience Manager | | Compare |
| Alternate job titles: Customer Experience Manager |
| Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and... view job details |
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| Customer Experience Coordinator | | Compare |
| Alternate job titles: Customer Experience Coordinator |
| Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Assists with research, collection, database administration, and... view job details |
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| Customer Service Representative IV | | Compare |
| Alternate job titles: Customer Service Representative IV |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details |
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| Customer Service Senior Manager | | Compare |
| Alternate job titles: Customer Service Senior Manager |
| Manages all aspects of an organization's customer service policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Oversees the creation and implementation of efficient and... view job details |
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