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| Customer Retention Representative III | | Compare |
| Alternate job titles: At Risk Customer Support Representative III | Customer Service/Retention Representative, Senior |
| Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves.... view job details |
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| Customer Service Representative I | | Compare |
| Alternate job titles: Customer Care Representative I | Customer Service and Support Representative I |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a... view job details |
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| Technical Customer Support Representative I | | Compare |
| Alternate job titles: Technical Client Support Representative I | Technical Customer Support Representative - Tier 1 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Customer Service Trainer I | | Compare |
| Alternate job titles: Customer Service Representative Coach I | Customer Service Trainer I - Call Center |
| Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details |
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| Technical Customer Support Representative III | | Compare |
| Alternate job titles: Technical Client Support Representative III | Technical Customer Support Representative - Tier 3 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Contact Center Representative I - Inbound | | Compare |
| Alternate job titles: Call Center Representative I - Inbound | Inbound Customer Resolution Specialist I | Inbound Customer Support and Service Agent I |
| Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details |
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| Technical Customer Support Representative II | | Compare |
| Alternate job titles: Technical Client Support Representative II | Technical Customer Support Representative - Tier 2 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Customer Service Representative IV | | Compare |
| Alternate job titles: Customer Care Representative IV | Customer Service and Support Representative IV |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details |
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| Customer Service Representative III | | Compare |
| Alternate job titles: Customer Care Representative III | Customer Service and Support Representative III |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details |
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| Customer Service Representative II | | Compare |
| Alternate job titles: Customer Care Representative II | Customer Service and Support Representative II |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to... view job details |
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| Technical Customer Support Specialist I | | Compare |
| Alternate job titles: Technical Client Support Specialist I |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Chat Support Representative I | | Compare |
| Alternate job titles: Customer Service Specialist - E-commerce |
| Responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions,... view job details |
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| Technical Customer Support Specialist III | | Compare |
| Alternate job titles: Technical Client Support Specialist III |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist IV | | Compare |
| Alternate job titles: Technical Client Support Specialist IV |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Customer Service Trainer III | | Compare |
| Alternate job titles: Customer Service Representative Coach III | Customer Service Trainer III - Call Center |
| Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details |
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