Technical Support Analyst I
Also referred to as: Technical Support Analyst I, Technical Solutions Support Analyst I, Technical Support Advisor I
Requirements and Responsibilities
Provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Assists users in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Typically requires a bachelor's degree. Typically reports to a project leader or manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.
Similar Jobs:  Technical Customer Support Specialist I, Technical Customer Support Representative I, Technical Support Analyst III, Technical Support Analyst II, Technical Sales Support Specialist I, Technical Customer Support Specialist II, Technical Customer Support Specialist IV, Technical Customer Support Specialist III, Technical Customer Support Representative III
Level of Education:  Technical Support Analyst I Salaries with a High School Diploma or Technical Certificate, Technical Support Analyst I Salaries with an Associate's Degree, Technical Support Analyst I Salaries with a Bachelor's Degree, Technical Support Analyst I Salaries with a Master's Degree or MBA, Technical Support Analyst I Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation