 |
| |
| |
|
| |
| Inbound Contact Center Supervisor | | Compare |
| Alternate job titles: Inbound Call Center Supervisor I |
| Supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Responds to escalated calls with remedies or solutions.... view job details |
|
| |
|
| |
| Inbound Contact Center Senior Supervisor | | Compare |
| Alternate job titles: Inbound Call Center Supervisor II |
| Supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Responds to escalated calls with remedies or solutions.... view job details |
|
| |
|
| |
| Contact Center Representative I - Inbound | | Compare |
| Alternate job titles: Entry Level Call Center Representative - Inbound | Call Center Representative I - Inbound |
| Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details |
|
| |
|
| |
| |
|
| |
| Inbound Contact Center Manager | | Compare |
| Alternate job titles: Inbound Call Center Manager |
| Manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Implements sales and product training... view job details |
|
| |
|
| |
| Contact Center Representative II - Inbound | | Compare |
| Alternate job titles: Call Center Representative II - Inbound | Intermediate Level Call Center Representative - Inbound |
| Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details |
|
| |
|
| |
| Contact Center Representative III - Inbound | | Compare |
| Alternate job titles: Senior Call Center Representative - Inbound | Call Center Representative III - Inbound |
| Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details |
|
| |
|
| |
| Contact Center Traffic and Scheduling Supervisor | | Compare |
| Alternate job titles: Customer Information Center Supervisor |
| Supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to... view job details |
|
| |
|
| |
| Outbound Contact Center Supervisor | | Compare |
| Alternate job titles: Outbound Call Center Supervisor II |
| Supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Responds to escalated calls with remedies or... view job details |
|
| |
|
| |
| Contact Center Supervisor | | Compare |
| Alternate job titles: Call Center Team Leader (Includes Selling) |
| Supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets.... view job details |
|
| |
|
| |
| Distribution Center Senior Supervisor | | Compare |
| Alternate job titles: Distribution Center Senior Supervisor |
| Supervises daily planning, organizing, and operations of a distribution center. Oversees one or more of the distribution center functions, including order processing, picking, packaging, shipping, and receiving. Monitors inventory... view job details |
|
| |
|
| |
| Contact Center Traffic and Scheduling Assistant | | Compare |
| Alternate job titles: Contact Center Traffic and Scheduling Assistant |
| Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing,... view job details |
|
| |
|
| |
| Contact Center Representative I | | Compare |
| Alternate job titles: Entry Level Call Center Representative (Includes Selling) | Call Center Representative I (Includes Selling) |
| Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services... view job details |
|
| |
|
| |
| Contact Center Traffic and Scheduling Senior Assistant | | Compare |
| Alternate job titles: Contact Center Traffic and Scheduling Senior Assistant |
| Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing,... view job details |
|
| |
|
| |
| Contact Center Representative I - Outbound | | Compare |
| Alternate job titles: Call Center Representative I - Outbound | Entry Level Call Center Representative - Outbound |
| Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details |
|
| |
|
| |
| Distribution Center Supervisor | | Compare |
| Alternate job titles: Distribution Center Operations Supervisor |
| Supervises daily planning, organizing, and operations of a distribution center. Oversees one or more of the distribution center functions, including order processing, picking, packaging, shipping, and receiving. Monitors inventory... view job details |
|
| |
|
| |
| |
| |
