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| Help Desk Supervisor | | Compare |
| Alternate job titles: Help Desk Operations Supervisor I | User Support Help Desk Supervisor I | IT/IS Help Desk Supervisor I |
| Supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Trains the team on the help... view job details |
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| Help Desk Support Specialist II | | Compare |
| Alternate job titles: Help Desk Support |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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| Help Desk Senior Manager | | Compare |
| Alternate job titles: Help Desk Senior Manager |
| Manages all aspects and operations of an organization's technical help desk. Provides mentoring and leadership to the team. Assists in the development of processes and procedures to achieve service level requirements and... view job details |
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| Help Desk Manager | | Compare |
| Alternate job titles: Help Desk Manager |
| Manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or... view job details |
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| Help Desk Support Specialist I | | Compare |
| Alternate job titles: Help Desk Support Assistant | Assistant Help Desk Support | Junior Help Desk Support |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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| Help Desk Support Specialist III | | Compare |
| Alternate job titles: Senior Help Desk Support | Help Desk Support, Sr | Help Desk Support, Sr. |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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| Technical Customer Support Specialist IV | | Compare |
| Alternate job titles: Technical Customer Support Specialist IV |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Sales and Marketing Specialist IV | | Compare |
| Alternate job titles: Sales and Marketing Specialist IV |
| Helps design and implement marketing and sales initiatives and presentations to support the growth of company products and services. Engages with new prospects and existing customers to sell an organization's products. Works with... view job details |
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| Sales Support Representative IV | | Compare |
| Alternate job titles: Sales Support Representative IV |
| Provides administrative and logistical support to the sales team. Duties may include order processing/entry, record keeping, response to customer inquiries and RFP. Generates reports on sales targets, activity, and other related... view job details |
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| Technical Sales Support Specialist IV | | Compare |
| Alternate job titles: Technical Sales Support Specialist IV |
| Provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Provides... view job details |
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| Laboratory Support Technician IV | | Compare |
| Alternate job titles: Laboratory Support Technician IV |
| Provides routine technical support for laboratory operations. Assembles, configures, and maintains equipment for use in tests and experiments. Responsible for cleaning, disinfecting, and maintaining cleanrooms and equipment.... view job details |
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| CAD Support Technician IV | | Compare |
| Alternate job titles: CAD Support Technician IV |
| Provides computer-aided design (CAD) support. Creates drafting files from notes or sketches, assists engineers and designers with the completion of drawings, and executes CAD file modification. Collaborates with engineers,... view job details |
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| Public Relations Specialist IV | | Compare |
| Alternate job titles: Public Relations Specialist - Project Lead |
| Prepares and disseminates information regarding an organization through newspapers, periodicals, television, radio and social media. Develops goals and ensures public relations strategies are met. Helps maintain a favorable public... view job details |
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| Decision Support Project Specialist | | Compare |
| Alternate job titles: Decision Support User Group Project Specialist | Information Center/Decision Support Consultant - Senior |
| Provides technical guidance and solutions to user groups working with decision support software and data tools. Analyzes user requirements and evaluates functionality and configuration options available for existing and new... view job details |
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| Technical Customer Support Specialist I | | Compare |
| Alternate job titles: Technical Customer Support Specialist I |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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