| Technical Support Engineer IV |
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| Also referred to as: Technical Support Engineer IV, Technical Solutions Support Engineer IV |
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| Requirements and Responsibilities |
| Provides technical support to troubleshoot issues and engineer solutions for an organization's products or systems. Communicates with system users and stakeholders to define and isolate the issue and deliver technical solutions. Maintains IT infrastructure to ensure optimal function of software, hardware, and network systems. Documents bugs, fixes, and changes or updates to technical documentation for future reference. Creates diagnostic tools and performs regular testing to maintain and enhance overall system performance. Requires a bachelor's degree. Typically reports to a manager. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience. |
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| Similar Jobs: Technical Support Engineer I, Technical Support Engineer III, Technical Support Engineer V, Technical Support Engineer II, Technical Customer Support Specialist IV, Technical Sales Support Specialist IV, Technical Support Engineering Manager, Technical Solution Consultant IV, Technical Customer Support Representative I |
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| Level of Education: Technical Support Engineer IV Salaries with No Diploma, Technical Support Engineer IV Salaries with a High School Diploma or Technical Certificate, Technical Support Engineer IV Salaries with an Associate's Degree, Technical Support Engineer IV Salaries with a Bachelor's Degree, Technical Support Engineer IV Salaries with a Master's Degree or MBA, Technical Support Engineer IV Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
