| Technical Support Engineer III |
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| Also referred to as: Technical Support Engineer III, Technical Solutions Support Engineer III |
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| Requirements and Responsibilities |
| Provides technical support to troubleshoot issues and engineer solutions for an organization's products or systems. Communicates with system users and stakeholders to define and isolate the issue and deliver technical solutions. Maintains IT infrastructure to ensure optimal function of software, hardware, and network systems. Documents bugs, fixes, and changes or updates to technical documentation for future reference. Creates diagnostic tools and performs regular testing to maintain and enhance overall system performance. Requires a bachelor's degree. Typically reports to a manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience. |
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| Similar Jobs: Technical Support Engineer I, Technical Support Engineer V, Technical Support Engineer IV, Technical Support Engineer II, Technical Customer Support Representative III, Software Support Engineer III, Technical Customer Support Specialist III, Technical Sales Support Specialist III, Technical Support Engineering Manager |
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| Level of Education: Technical Support Engineer III Salaries with an Associate's Degree, Technical Support Engineer III Salaries with a Bachelor's Degree, Technical Support Engineer III Salaries with a Master's Degree or MBA, Technical Support Engineer III Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
