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Contact Center Representative I - Outbound Compare
Alternate job titles: Call Center Representative I -Outbound | Sales Representative I - Outbound
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details
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Outbound Contact Center Supervisor Compare
Alternate job titles: Outbound Call Center Supervisor | Outbound Sales Supervisor
Supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Responds to escalated calls with remedies or... view job details
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Contact Center Representative III - Outbound Compare
Alternate job titles: Call Center Representative III - Outbound | Sales Representative III - Outbound
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details
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Contact Center Representative II - Outbound Compare
Alternate job titles: Call Center Representative II - Outbound | Sales Representative II - Outbound
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details
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Contact Center Scheduler Compare
Alternate job titles: Call Center Scheduler | Contact Center Forecasting and Resourcing Analyst | Contact Center Metrics Analyst | Customer Service Center Scheduler
Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds resourcing and... view job details
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Contact Center Traffic and Scheduling Analyst Compare
Alternate job titles: Call Center Traffic and Scheduling Analyst | Customer Service Center Traffic and Scheduling Analyst
Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely... view job details
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Contact Center Traffic and Scheduling Analyst, Sr. Compare
Alternate job titles: Call Center Traffic and Scheduling Analyst, Sr. | Sr. Customer Service Center Traffic and Scheduling Analyst
Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely... view job details
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Contact Center Representative I Compare
Alternate job titles: Call Center Sales Representative I | Entry Call Center Inside Sales Representative | Inbound/Outbound Sales Agent I | Telemarketing Representative I
Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services... view job details
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Contact Center Supervisor Compare
Alternate job titles: Call Center Inside Sales Team Leader | Inbound/Outbound Sales Team Leader | Telemarketing Team Leader
Supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets.... view job details
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Contact Center Manager Compare
Alternate job titles: Call Center Operations Manager
Oversees and manages an organization's contact center daily operations and implements policies, objectives, and initiatives. Analyzes processes and develops key performance criteria and standards to monitor and manage agents'... view job details
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Contact Center Director Compare
Alternate job titles: Call Center Operations Director
Directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance.... view job details
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Contact Center Representative I - Inbound Compare
Alternate job titles: Call Center Representative I - Inbound | Inbound Customer Resolution Specialist I | Inbound Customer Support and Service Agent I
Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details
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Contact Center Senior Manager Compare
Alternate job titles: Call Center Operations Senior Manager
Oversees and manages an organization's contact center operations and implements policies, objectives, and initiatives. Analyzes processes and develops key performance criteria and standards to monitor and manage agents'... view job details
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Inbound Contact Center Supervisor Compare
Alternate job titles: Inbound Call Center Supervisor | Inbound Customer Support and Service Supervisor
Supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Responds to escalated calls with remedies or solutions.... view job details
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Inbound Contact Center Manager Compare
Alternate job titles: Inbound Call Center Manager | Inbound Customer Support and Service Manager
Manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Implements sales and product training... view job details
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