| Contact Center Representative III - Outbound |
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| Also referred to as: Contact Center Representative III - Outbound, Call Center Representative III - Outbound, Sales Representative III - Outbound |
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| Requirements and Responsibilities |
| Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. |
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| Similar Jobs: Contact Center Representative III - Outbound, Outbound Contact Center Supervisor, Contact Center Traffic and Scheduling Analyst III, Contact Center Scheduler I, Contact Center Traffic and Scheduling Manager, Contact Center Traffic and Scheduling Supervisor, Contact Center Representative II - Outbound, Contact Center Representative I - Outbound, Contact Center Traffic and Scheduling Analyst II, Contact Center Supervisor |
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| Level of Education: Contact Center Representative III - Outbound Salaries with a High School Diploma or Technical Certificate, Contact Center Representative III - Outbound Salaries with an Associate's Degree, Contact Center Representative III - Outbound Salaries with a Bachelor's Degree, Contact Center Representative III - Outbound Salaries with a Master's Degree or MBA, Contact Center Representative III - Outbound Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
