| Technical Support Engineer V |
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| Also referred to as: Technical Support Engineer V, Technical Solutions Support Engineer V |
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| Requirements and Responsibilities |
| Provides technical support to troubleshoot issues and engineer solutions for an organization's products or systems. Communicates with system users and stakeholders to define and isolate the issue and deliver technical solutions. Maintains IT infrastructure to ensure optimal function of software, hardware, and network systems. Documents bugs, fixes, and changes or updates to technical documentation for future reference. Creates diagnostic tools and performs regular testing to maintain and enhance overall system performance. Requires a bachelor's degree. Typically reports to a manager. Works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Typically requires 10+ years of related experience. |
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| Similar Jobs: Technical Support Engineer I, Technical Support Engineer III, Technical Support Engineer IV, Technical Support Engineer II, Technical Customer Support Representative I, Technical Support Engineering Manager, Technical Customer Support Representative II, Technical Customer Support Representative III, Field Service Engineer V |
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| Level of Education: Technical Support Engineer V Salaries with No Diploma, Technical Support Engineer V Salaries with a High School Diploma or Technical Certificate, Technical Support Engineer V Salaries with an Associate's Degree, Technical Support Engineer V Salaries with a Bachelor's Degree, Technical Support Engineer V Salaries with a Master's Degree or MBA, Technical Support Engineer V Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
