| Technical Support Engineer I |
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| Also referred to as: Technical Support Engineer I, Technical Solutions Support Engineer I |
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| Requirements and Responsibilities |
| Provides technical support to troubleshoot issues and engineer solutions for an organization's products or systems. Communicates with system users and stakeholders to define and isolate the issue and deliver technical solutions. Maintains IT infrastructure to ensure optimal function of software, hardware, and network systems. Documents bugs, fixes, and changes or updates to technical documentation for future reference. Creates diagnostic tools and performs regular testing to maintain and enhance overall system performance. Requires a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience. |
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| Similar Jobs: Technical Support Engineer III, Technical Support Engineer V, Technical Support Engineer IV, Technical Support Engineer II, Technical Customer Support Specialist I, Technical Customer Support Representative I, Software Support Engineer I, Technical Sales Support Specialist I, Technical Support Engineering Manager |
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| Level of Education: Technical Support Engineer I Salaries with a High School Diploma or Technical Certificate, Technical Support Engineer I Salaries with an Associate's Degree, Technical Support Engineer I Salaries with a Bachelor's Degree, Technical Support Engineer I Salaries with a Master's Degree or MBA, Technical Support Engineer I Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
