Field Service Technician II
Also referred to as: Field Service Technician II, On-site Support Technician II
Requirements and Responsibilities
Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.
Similar Jobs:  Field Service Technician I, Field Service Technician IV, Field Service Technician III, Field Service Engineer II, Field Service Manager, Shop Service Technician II, Field Service Director, Field Service Supervisor, Field Service Senior Manager
Level of Education:  Field Service Technician II Salaries with a High School Diploma or Technical Certificate, Field Service Technician II Salaries with an Associate's Degree, Field Service Technician II Salaries with a Bachelor's Degree, Field Service Technician II Salaries with a Master's Degree or MBA, Field Service Technician II Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation