| CRM Program Supervisor |
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| Also referred to as: CRM Program Supervisor, CRM Marketing Analytics Supervisor, CRM Marketing Supervisor |
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| Requirements and Responsibilities |
| Supervises the team responsible for developing and executing customer relationship management (CRM) initiatives and strategies that drive engagement and retention. Uses CRM systems to analyze client data to improve the client experience, identify trends, measure effectiveness, and generate leads. Builds and maintains relationships with both current and prospective clients. Requires a bachelor's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
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| Similar Jobs: CRM Program Manager, CRM Program Director, CRM Program Specialist II, CRM Program Specialist I, CRM Program Specialist III, CRM Program Specialist IV, CRM Program Senior Manager, Program Supervisor, CRM Program Specialist V |
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| Level of Education: CRM Program Supervisor Salaries with No Diploma, CRM Program Supervisor Salaries with a High School Diploma or Technical Certificate, CRM Program Supervisor Salaries with an Associate's Degree, CRM Program Supervisor Salaries with a Bachelor's Degree, CRM Program Supervisor Salaries with a Master's Degree or MBA, CRM Program Supervisor Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
