| CRM Program Manager |
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| Also referred to as: CRM Program Manager, CRM Marketing Analytics Manager, CRM Marketing Manager |
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| Requirements and Responsibilities |
| Manages the team responsible for developing and executing customer relationship management (CRM) initiatives and strategies that drive engagement and retention. Monitors the analysis of CRM systems data to improve the client experience, identify trends, measure effectiveness, and generate leads. Builds and maintains relationships with both current and prospective clients. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
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| Similar Jobs: CRM Program Senior Manager, CRM Program Supervisor, CRM Program Director, CRM Program Specialist III, CRM Program Specialist I, CRM Program Specialist II, CRM Program Specialist IV, Program Manager, Program Management Office Manager, Sr. |
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| Level of Education: CRM Program Manager Salaries with No Diploma, CRM Program Manager Salaries with a High School Diploma or Technical Certificate, CRM Program Manager Salaries with an Associate's Degree, CRM Program Manager Salaries with a Bachelor's Degree, CRM Program Manager Salaries with a Master's Degree or MBA, CRM Program Manager Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
