| Field Service Engineer II |
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| Also referred to as: Field Service Engineer II, Intermediate Level Field Service Engineer |
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| Requirements and Responsibilities |
| Provides on-site support and technical assistance with various products or equipment. Installs, troubleshoots, and provides routine maintenance to products/equipment to ensure proper function and maximize uptime. Identifies, analyzes, and repairs product failures and replaces and installs new components or parts as necessary. Inspects and tests completed work to ensure the service meets quality and safety standards. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product/equipment features or issues and escalates complex problems as necessary. Performs start-up testing and customer training on features and the general maintenance of products. Typically requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. |
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| Similar Jobs: Field Service Technician II, Field Service Director, Field Service Supervisor, Field Service Manager, Field Service Technician IV, Field Service Engineer IV, Field Service Engineer I, Field Service Senior Manager, Field Service Engineer III |
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| Level of Education: Field Service Engineer II Salaries with a Bachelor's Degree, Field Service Engineer II Salaries with a Master's Degree or MBA, Field Service Engineer II Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
