| Field Service Engineer II |
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| Also referred to as: Intermediate Field Service Engineer, On-Site Service Engineer II, Technical Field Service Engineer II |
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| Requirements and Responsibilities |
| Provides on-site engineering support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and provides routine maintenance to products/equipment to ensure proper function and maximize uptime. Identifies, analyzes, and repairs product failures to root cause, replaces and installs new components or parts as necessary, and recommends design or reliability improvements to product engineering. Inspects and tests completed work to ensure the service meets quality and safety standards. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product/equipment features or issues and escalates complex problems as necessary. Performs start-up testing and customer training on features and the general maintenance of products. Typically requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. |
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| Similar Jobs: Telecommunications Engineer II, Field Service Engineering Technician II, Field Service Engineering Manager, Field Service Engineering Director, Field Service Support Technician II, Field Service Engineering Supervisor, Field Service Engineer IV, Field Service Engineer III, Field Service Engineer V |
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| Level of Education: Field Service Engineer II Salaries with a Bachelor's Degree, Field Service Engineer II Salaries with a Master's Degree or MBA, Field Service Engineer II Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
