Network Control Center Supervisor
Also referred to as: Network Control Center Supervisor, Network Control Supervisor
Requirements and Responsibilities
Supervises network control technicians in the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Oversees routine testing, configuration changes, or network hardware or software upgrades. Ensures network traffic and performance monitoring processes are running to identify and troubleshoot any issues. Responds to incidents using standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Coordinates with vendors and service providers to ensure required service and quality levels are delivered. Requires a bachelor's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
Similar Jobs:  Network Control Center Manager, Network Control Technician IV, Network Planning Supervisor, Network Operations Supervisor, Network Control Technician III, Distribution Center Senior Supervisor, Network Control Technician II, Network Control Technician I, Production Control Senior Supervisor
Level of Education:  Network Control Center Supervisor Salaries with a Bachelor's Degree, Network Control Center Supervisor Salaries with a Master's Degree or MBA, Network Control Center Supervisor Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation