| Network Operations Technician I |
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| Also referred to as: Network Operations Technician I, Network Operations Center Technician I, NOC Technician I |
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| Requirements and Responsibilities |
| Monitors and supports network operations within a Network Operations Center (NOC) to maintain the availability and performance of network systems. Monitors network systems, alarms, and dashboards to detect and respond to service issues. Performs first-level troubleshooting and resolution of network incidents. Escalates unresolved or complex issues to specialists and engineering teams. Documents incidents, actions taken, and resolutions in ticketing systems. Executes routine maintenance tasks and configuration changes as directed. Follows established procedures to ensure timely response and service restoration. May require an associate degree. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. |
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| Similar Jobs: Network Control Technician I, Network Operations Manager, Network Operations Supervisor, Network Operations Senior Manager, Network Control Technician IV, Network Control Technician III, Network Control Technician II, Network Administrator I, Network Planning Analyst I, Network Control Center Supervisor |
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| Level of Education: Network Operations Technician I Salaries with a High School Diploma or Technical Certificate, Network Operations Technician I Salaries with an Associate's Degree, Network Operations Technician I Salaries with a Bachelor's Degree, Network Operations Technician I Salaries with a Master's Degree or MBA, Network Operations Technician I Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
