Network Operations Technician III
Also referred to as: Network Operations Technician III, Network Operations Center Technician III, NOC Technician III
Requirements and Responsibilities
Monitors and supports network operations within a Network Operations Center (NOC) to maintain the availability and performance of network systems. Monitors network systems, alarms, and dashboards to detect and respond to service issues. Performs first-level troubleshooting and resolution of network incidents. Escalates unresolved or complex issues to specialists and engineering teams. Documents incidents, actions taken, and resolutions in ticketing systems. Executes routine maintenance tasks and configuration changes as directed. Follows established procedures to ensure timely response and service restoration. May require an associate degree. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience.
Similar Jobs:  Network Control Technician III, Network Operations Technician II, Network Operations Technician I, Network Operations Manager, Network Operations Supervisor, Network Operations Senior Manager, Network Control Technician IV, Network Control Technician II, Network Control Technician I
Level of Education:  Network Operations Technician III Salaries with a High School Diploma or Technical Certificate, Network Operations Technician III Salaries with an Associate's Degree, Network Operations Technician III Salaries with a Bachelor's Degree, Network Operations Technician III Salaries with a Master's Degree or MBA, Network Operations Technician III Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation