| Network Operations Technician II |
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| Also referred to as: Network Operations Technician II, Network Operations Center Technician II, NOC Technician II |
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| Requirements and Responsibilities |
| Monitors and supports network operations within a Network Operations Center (NOC) to maintain the availability and performance of network systems. Monitors network systems, alarms, and dashboards to detect and respond to service issues. Performs first-level troubleshooting and resolution of network incidents. Escalates unresolved or complex issues to specialists and engineering teams. Documents incidents, actions taken, and resolutions in ticketing systems. Executes routine maintenance tasks and configuration changes as directed. Follows established procedures to ensure timely response and service restoration. May require an associate degree. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. |
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| Similar Jobs: Network Control Technician II, Network Operations Technician III, Network Operations Technician I, Network Operations Manager, Network Operations Supervisor, Network Operations Senior Manager, Network Control Technician IV, Network Control Technician I, Network Control Technician III |
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| Level of Education: Network Operations Technician II Salaries with a High School Diploma or Technical Certificate, Network Operations Technician II Salaries with an Associate's Degree, Network Operations Technician II Salaries with a Bachelor's Degree, Network Operations Technician II Salaries with a Master's Degree or MBA, Network Operations Technician II Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
