| Mortgage Operations Associate Director |
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| Also referred to as: Mortgage Operations Associate Director, Mortgage Lending Operations Associate Director, Mortgage Lending Operations Manager |
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| Requirements and Responsibilities |
| Manages the mortgage operations function to ensure efficient processing, servicing, and administration of residential mortgage loans and achieve lending objectives. Oversees operational teams responsible for loan processing, underwriting, closing support, servicing activities, and post-closing documentation to ensure alignment. Develops operational policies, procedures, and performance standards to improve service delivery, accuracy, and regulatory compliance. Monitors workflow, productivity, and service-level metrics to ensure operational goals are achieved. Implements process improvements and training programs to enhance operational efficiency and maintain compliance with industry regulations and investor guidelines. Develops and maintains relationships with title companies, real estate agents, and various outside stakeholders to drive new business and expedite or troubleshoot issues. Requires a bachelor's degree. Typically reports to a director. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. |
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| Similar Jobs: Warehouse Operations Associate I, Warehouse Operations Associate II, Enterprise Operations Director, Computer Operations Director, Branch Sales and Operations Director, Business Operations Strategy Director, Mortgage Underwriter II, Mortgage Underwriter III, Mortgage Underwriter I |
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| Level of Education: Mortgage Operations Associate Director Salaries with a Bachelor's Degree, Mortgage Operations Associate Director Salaries with a Master's Degree or MBA, Mortgage Operations Associate Director Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Edu., Gov't. & Nonprofit, Financial Services | |
