Technical Support Analyst III
Also referred to as: Technical Support Analyst III, Senior Technical Support Analyst
Requirements and Responsibilities
Provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Assists users in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Typically requires a bachelor's degree. Typically reports to a project leader or manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience.
Similar Jobs:  Technical Customer Support Representative III, Technical Customer Support Specialist III, Technical Support Analyst I, Technical Support Analyst II, Technical Customer Support Specialist I, Technical Sales Support Specialist III, Technical Customer Support Manager, Technical Customer Support Supervisor, Technical Customer Support Representative I
Level of Education:  Technical Support Analyst III Salaries with an Associate's Degree, Technical Support Analyst III Salaries with a Bachelor's Degree, Technical Support Analyst III Salaries with a Master's Degree or MBA, Technical Support Analyst III Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation