Technical Support Analyst III
Also referred to as: Technical Support Analyst III, Technical Customer Support Advisor III, Technical Solutions Customer Support Analyst III
Requirements and Responsibilities
Provides technical support to system users and customer support staff. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Assists customer in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Typically requires a bachelor's degree or its equivalent. Typically reports to a project lead or manager. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Typically requires 4 -7 years of related experience.
Similar Jobs:  Technical Support Representative III, Technical Support Analyst I, Technical Support Analyst II, Technical Support Representative I, Technical Support Representative II, Technical Sales Support Specialist III, Technical Support Manager, Technical Sales Support Specialist I, Database Warehouse Analyst III
Level of Education:  Technical Support Analyst III Salaries with an Associate's Degree, Technical Support Analyst III Salaries with a Bachelor's Degree, Technical Support Analyst III Salaries with a Master's Degree or MBA, Technical Support Analyst III Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation