Field Service Engineer I
Also referred to as: Entry Field Service Engineer, Entry Level Field Engineer, On-site Support Engineer I, Technical Field Service Engineer I
Requirements and Responsibilities
Provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.
Similar Jobs:  Telecommunications Engineer I, Field Service Technician I, Field Service Engineer III, Field Service Engineer IV, Field Service Engineer II, Field Service Engineer V, Field Service Manager, Field Service Director, Field Service Supervisor
Level of Education:  Field Service Engineer I Salaries with a Bachelor's Degree, Field Service Engineer I Salaries with a Master's Degree or MBA, Field Service Engineer I Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation