| Field Service Engineer I |
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| Also referred to as: Entry Field Service Engineer, Entry Level Field Engineer, On-Site Service Engineer I, Technical Field Service Engineer I |
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| Requirements and Responsibilities |
| Provides on-site engineering support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and provides routine maintenance to products/equipment to ensure proper function and maximize uptime. Identifies, analyzes, and repairs product failures to root cause, replaces and installs new components or parts as necessary, and recommends design or reliability improvements to product engineering. Inspects and tests completed work to ensure the service meets quality and safety standards. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product/equipment features or issues and escalates complex problems as necessary. Performs start-up testing and customer training on features and the general maintenance of products. Typically requires a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience. |
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| Similar Jobs: Telecommunications Engineer I, Field Service Engineering Technician I, Field Service Support Technician I, Field Service Engineer IV, Field Service Engineer III, Field Service Engineer II, Field Service Engineering Supervisor, Field Service Engineer V, Field Service Engineering Manager |
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| Level of Education: Field Service Engineer I Salaries with a Bachelor's Degree, Field Service Engineer I Salaries with a Master's Degree or MBA, Field Service Engineer I Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
