| Implementation Supervisor |
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| Also referred to as: Client Project Implementation Supervisor, Customer Project and Implementation Supervisor, IT-Customer Project/Program Management, Supervisor, Technical Implementation Services Supervisor |
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| Requirements and Responsibilities |
| Supervises a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Ensures that implementations are completed on time, within budget, and meet client expectations. May assist with escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. Requires a bachelor's degree in area of technical specialty. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
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| Similar Jobs: Network Engineering Supervisor, Implementation Manager, Implementation Specialist I, Implementation Specialist IV, Implementation Specialist V, Implementation Specialist II, Implementation Specialist III, Implementation Director, Implementation Senior Manager |
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| Level of Education: Implementation Supervisor Salaries with No Diploma, Implementation Supervisor Salaries with a High School Diploma or Technical Certificate, Implementation Supervisor Salaries with an Associate's Degree, Implementation Supervisor Salaries with a Bachelor's Degree, Implementation Supervisor Salaries with a Master's Degree or MBA, Implementation Supervisor Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
