Implementation Manager
Also referred to as: Client Project Implementation Manager, Customer Project and Implementation Manager, IT-Customer Project/Program Management, Manager, Technical Implementation Services Manager
Requirements and Responsibilities
Manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Similar Jobs:  Implementation Senior Manager, EDI Manager, Implementation Supervisor, Groupware Specialist, Network Engineering Manager, Implementation Specialist I, Implementation Specialist IV, Implementation Specialist V, Implementation Specialist II
Level of Education:  Implementation Manager Salaries with No Diploma, Implementation Manager Salaries with a High School Diploma or Technical Certificate, Implementation Manager Salaries with an Associate's Degree, Implementation Manager Salaries with a Bachelor's Degree, Implementation Manager Salaries with a Master's Degree or MBA, Implementation Manager Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation