Field Service Technician IV
Also referred to as: Field Service Technician IV, On-site Support Technician IV
Requirements and Responsibilities
Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. Typically requires 5-7 years of related experience.
Similar Jobs:  Field Service Technician I, Field Service Technician III, Field Service Technician II, Field Service Engineer IV, Shop Service Technician IV, Field Service Manager, Field Service Director, Field Service Supervisor, Field Service Senior Manager
Level of Education:  Field Service Technician IV Salaries with No Diploma, Field Service Technician IV Salaries with a High School Diploma or Technical Certificate, Field Service Technician IV Salaries with an Associate's Degree, Field Service Technician IV Salaries with a Bachelor's Degree, Field Service Technician IV Salaries with a Master's Degree or MBA, Field Service Technician IV Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation