Field Service Support Supervisor
Also referred to as: Field Service Support Supervisor, Field Technical Support Supervisor, On-Site Service Support Supervisor
Requirements and Responsibilities
Supervises field service support for customers on equipment problems. Coordinates the removal, installation, repair, disassembly, assembly, and troubleshooting of all equipment including engines, electrical systems, hydraulics, transmissions, power train, brakes, steering, and electronic and computer applications, and performs the work as needed. Ensures customers learn to run and care for their equipment, job records stay current, and repeat breakdowns reach engineering for review. May require a bachelor's degree. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
Similar Jobs:  Field Service Support Manager, Field Service Support Technician IV, Field Service Support Technician I, Field Service Support Technician II, Field Service Support Technician III, Field Service Engineering Supervisor, Field Service Engineering Supervisor, Sr., Field Service Engineering Director, Field Service Engineering Manager
Level of Education:  Field Service Support Supervisor Salaries with No Diploma, Field Service Support Supervisor Salaries with a High School Diploma or Technical Certificate, Field Service Support Supervisor Salaries with an Associate's Degree, Field Service Support Supervisor Salaries with a Bachelor's Degree, Field Service Support Supervisor Salaries with a Master's Degree or MBA, Field Service Support Supervisor Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation