| Claims Manager, Senior |
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| Also referred to as: Claims Manager, Senior, Claims Review and Settlement Senior Manager, Claims Service and Operations Senior Manager |
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| Requirements and Responsibilities |
| Manages the operations of an insurance claims department to meet operational, financial, and service requirements. Oversees the intake and processing of insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Manages appraisal and examination staff and processes. Assures timely and proper disposition of claims based on policy provisions. Recommends and implements best practices to ensure complete and thorough claim settlements, legal reviews, and investigations following company policies and insurance industry regulations. Determines the value of settlements for escalated claims. Manages negotiations of settlements and administration of claims in litigation. Typically requires a bachelor's degree. Typically reports to top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. |
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| Similar Jobs: Claims Manager, Claims Adjuster III, Compensation Senior Manager, Claims Examiner III, Claims Examiner I, Claims Examiner II, Claims Examiner IV, Claims Adjuster I, Top Claims Executive |
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| Level of Education: Claims Manager, Senior Salaries with a Bachelor's Degree, Claims Manager, Senior Salaries with a Master's Degree or MBA, Claims Manager, Senior Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Business Services, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Insurance, Retail & Wholesale, Transportation | |
