| Claims Manager |
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| Also referred to as: Claims Manager, Claim Examinations/Adjustments Manager, Claim Review and Settlement Manager, Claims Service and Operations Manager |
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| Requirements and Responsibilities |
| Manages the operations of an insurance claims department to meet operational, financial, and service requirements. Oversees the intake and processing of insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Manages appraisal and examination staff and processes. Assures timely and proper disposition of claims based on policy provisions. Recommends and implements best practices to ensure complete and thorough claim settlements, legal reviews, and investigations following company policies and insurance industry regulations. Determines the value of settlements for escalated claims. Manages negotiations of settlements and administration of claims in litigation. Typically requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
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| Similar Jobs: Claims Manager, Senior, Workers' Compensation Claims Manager, Claims Examiner I, Claims Examiner III, Claims Examiner II, Claims Examiner IV, Claims Adjuster I, Claims Adjuster II, Claims Quality Audit Manager |
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| Level of Education: Claims Manager Salaries with a Bachelor's Degree, Claims Manager Salaries with a Master's Degree or MBA, Claims Manager Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Business Services, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Insurance, Retail & Wholesale, Transportation | |
