Contact Center Representative I - Outbound
Also referred to as: Contact Center Representative I - Outbound, Call Center Representative I -Outbound, Sales Representative I - Outbound
Requirements and Responsibilities
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
Similar Jobs:  Contact Center Representative I - Outbound, Outbound Contact Center Supervisor, Contact Center Representative III - Outbound, Contact Center Representative II - Outbound, Contact Center Scheduler, Contact Center Traffic and Scheduling Analyst, Contact Center Traffic and Scheduling Analyst, Sr., Contact Center Supervisor, Contact Center Representative I, Contact Center Manager
Level of Education:  Contact Center Representative I - Outbound Salaries with a High School Diploma or Technical Certificate, Contact Center Representative I - Outbound Salaries with an Associate's Degree, Contact Center Representative I - Outbound Salaries with a Bachelor's Degree, Contact Center Representative I - Outbound Salaries with a Master's Degree or MBA, Contact Center Representative I - Outbound Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation